Before you order
There are two reasons.
Rempah pastes don’t travel very well. They require special packing and we cannot control how they are treated (such as time in the sun) along the way. Not only do we not want anyone to receive a product from us that is less than perfect, but if there is even a slight chance that it is compromised we would not want you to consume it.
The other reason is that, being based in Malaysia and Singapore, we are happy to serve our local communities. We hope we can build a relationship with like-minded people who share our passions.
We don’t want to be large or global, and we understand that people in Australia, Britain or the US are best served by their local stores, where they can get fast local delivery and better follow-up service.
We offer free delivery in Malaysia and Singapore.
In Singapore, we ship by courier or registered SingPost. In Malaysia, we ship by courier or by trackable Malaysia Pos.
We process orders as quickly as possible and hope to have them shipped to you the next day, but please allow 3 to 5 days for delivery.
We are able to accept all major credit cards. We use Paypal to process payments, but you don’t need a Paypal account to check out.
Payment is processed on the secure Paypal server and we do not keep any credit card details. We do not sell, rent or give any customer information to any business or individual. You will not be added to any mailing lists unless you opt in on the website.
You will receive several emails from us related to your order, to tell you it has been received and that it is in transit. We will pack your item securely and will send you a tracking number for your parcel. You will be able to see a history of your orders by logging in on our website.
Yes, an invoice will be mailed to the email address you supply.
For Business Enquiries
If you are a business wishing to stock a high-quality and ethical food product, or an individual looking to work with someone who will respect your needs and circumstances, we would be delighted to hear from you.
Our contact details are on this page.
If you’re in Malaysia or Singapore, we would love to hear about your market. Get in touch and let’s find out if we are suitable for each other.
Some of our products are available wholesale. Email us and we would be happy to give you more information and our wholesale availability and pricing.
We would be happy to chat with you about drop shipping our products.
Yes, we are able to white-label for your restaurant, café or kitchen. We can do our pastes in custom quantities and can offer a discount for regular or bulk purchases. We would love to partner with your business.